What a great infographic from the UK’s CIM (Chartered institute of Marketing). Covering skills, talent, monitoring and listening, data and privacy and future barriers, they’ve published some of the results from the second wave of the Social Media Benchmark. You can also download your own PDF copy here.

Always say ‘Thank You’.   Even if you can’t say it in person, there’s not many things more powerful than a somewhat unexpected & well-crafted ‘thank you’ that’s delivered in style. like this. This ‘Thank You’ appears on the Silver Seas Album, Chateau Revenge btw.

The right approach is ‘Content Curation’. For me, that’s the Holy Grail.

The Ultimate Guide to Keyword Research (tags: marketing research tools tips web)

Social Commerce Directory Social commerce means different things to different people and lots of companies claim to be in social commerce. http://www.metalinq.com/social/ serves retailers, by helping identify vendors that provide solutions to online retailers that fall under the social commerce umbrella. Because social commerce is a broad topic and making sense of vendor offerings can […]

The New Rules Of Marketing: Introducing The Five Habits Of … Christopher Stutzman [Forrester] recently interviewed a top marketing executive who summed up her journey to becoming a digital-era marketer by saying, “If you feel comfortable, you’re not transforming.”  To avoid extinction, he says, marketers must replace the bad habits of traditional marketing with the […]

Anatomy of an Effective Blog Post Michael Hyatt's blog post template, which he doesn't follow slavishly, but always starts with it. It includes all the elements that he has learned make for an effective post. It also helps him write faster, because it provides a track to run on. (tags: blog communication tips)

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