Raw Stylus
Chris Hoskin's perspective on marketing, social, commerce and disruptive technologies in B2B
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August 2010
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Aug 05 2010
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links for 2010-08-04
Shopkick – New Mobile Service To Drive Legitimate Foot Traffic
Julie Ask [Forrester] attended the unveiling of shopkick's new location-based technology. Here are her highlights.
(tags:
mobile
commerce
location
loyalty
scanner
POS
)
Aug 04 2010
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Quick Links
links for 2010-08-03
Online retailers lose sales with poor customer services
Online retailers could boost sales by brushing up their customer support, a new survey has found. Poor customer care and a lack of quality guidance could be driving potential web shoppers to the high street, the findings suggest
(tags:
ecommerce
commerce
multichannel
multi-channel
convergence
retail
service
customer
spending
revenue
)
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