Raw Stylus – A blog by Chris Hoskin

Perspectives on marketing in the technology sector

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(I should apologise for bringing you here by illicit categorisation and tagging, but I won’t. You might have wasted just 10 seconds. Hopefully you will make the choice to change someone’s world in less than a minute).

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The 26 Week Internet Marketing Plan

If I said to you, you can learn about Internet Marketing in a weekend, and implement a thorough Strategic Internet Marketing plan in just 26 weeks, you might react in two negative ways; depending on your perspective. I know I did.

How can you provide me a strategic plan? That’s nonsence.
or
26 weeks? That’s too slow, too lethagic.

I’ve changed my mind. And I’d urge you to think again. I VERY rarely recommend items on this blog, but this deserves a mention…….

When the authors of the 26 Week Internet Marketing Plan asked me if they could send me a full preview of their package I was flattered, slightly nervous about what I would receive and hestitant to be seen like so many other bloggers who jump on a bandwagon to secure affiliate revenue, or traffic to their site (the latter is just not my style)

But I am so glad I accepted the gift, and challenge! What a wealth of content. It took nearly a full weekend to get through the content – and I am sure I missed bits.

Many UK marketing bloggers have been sent the pack as part of the stealth launch, and I’ll link to some of their content in this post. In a nutshell though, to be one of the best online marketers it is really key to know the basic rules of Internet Marketing – and this package has the basics outlined in as clear a manner as I have EVER seen.

The 26 week Internet marketing plan contains 4 DVD’s, 8 Multimedia CD’s and 4 ring-bound workbooks; plus a wall planner and 10 step quick start guide. It is written in a no-nonsense, pragmatic and conversational way – clearly a reflection of author David Bain’s clear understanding and experience in the Internet Marketing space. Great stuff.

Now don’t get me wrong. If you are a well read, experienced Internet Marketer, with a record of practising Internet Marketing for a number of years this quite possibly is not the guide for you. BUT (and I think this is a big ‘but’) if you are a marketing manager, business leader, entrepreneur or anybody who needs to make an impact online, is serious about it (you should be), and don’t know where the hell to start, the 26 week Internet Marketing Plan is an unbelievable package for you.

To give you an idea on its depth and breadth, this is what is provided out of the box.

Phase 1: Website Structure
Business Strategy
Keyword Research
Site Architecture
Conversion Rates
Viral Coefficient
Visitor Tracking

Phase 2: Automation and Launch
Blogging
RSS
Email Updates
Blog Communities
Blog & RSS Directories
Press Releases
Pay Per Click

Phase 3: Broaden Your Base
Major Directories
Industry Directories
Local Directories
Article Marketing
Competitor Backlinks
Forum Interaction
Blog Comments

Phase 4: Broaden Your Horizon
New Website
Social Networking
MyPage Marketing
Podcasting
Video Marketing
Visitor Analysis

Phew! See why it took 2 days to get through it!

This is what my marketing counterparts are discussing about the materials, and here is a brief introduction, plus here’s another.

As I mentioned the workbook writing is hype free, clear, easy to read; but most importantly littered with examples that makes the content easy to read and understand. So what? Well I have read many internet marketing books and too many are still poorly written.

But whilst the 4 workbooks form the core of the 26 week Internet Marketing Plan, they really are just the tip of the iceberg. And that leads me to the next great thing about the package. Its loaded with MP3’s of interviews, documented transcripts and .pdfs which really help to contextualise what you can learn in the core workbooks. Contributors include Jonathan Farrington and Yaro Starak by the way.

And finally what I really like is the overriding candid, honest, hype free approach that David has taken in producing this package.

IMHO there are numerous starter courses that prospective Internet Marketers could take – seminars, courses, training sessions etc. The trouble is they’re slick, polished but ultimately forgettable (most of the time).

For £399 I would be amazed if you could spend your hard earned money more wisely. And for the forgetful – the CD’s, MP3’s, .pdf’s and workbooks are a timely reminder of what to do, when and how. Highly recommended!

Filed under: Advertising, Affiliate Marketing, Analytics, B2B, Blog, Blogging, Branding, Business, Buzz, Conversion, Data, Direct Email, Entrepreneur, IT, IT Planning, Influence, Keywords, Measurement, Media, Online, Online Video, Open Social, Planning, RSS, Research, SEO, SEO / SEM, Search, Search Engine Optimisation, Social Media, Social Networking, Strategy, Usability, User Generated Content, Viral, Viral Coefficient, Virtual Worlds, Web, Web2.0, YouTube, blogs, copywriting, marketing, permission, podcast, technology, web 2.0, word of mouth , , , , , , , , , , , ,

Social Networks and a Golden Ratio

It’s bugged me for a while, and low and behold Seth Godin sums it up again. First. And that’s two posts in a row from me, with a Godin influence! Damn it that guy is good.

Anyway, Seth says “One of the mantras of networking (and the many social networking sites that people are flocking to) is that it matters who you know. The goal of having a thousand or more friends online is that you’re well known. Connected. A click away. I wonder if there’s a more useful measure: who trusts you?”

I really think that Godin is spot on. The plethora of social network sites will each raise the bar in 2008, particularly those supporting business professionals. Those that do a remarkable job will win and those that don’t will be bought – ironically for their members.

You see the way I see it, is that all the social networking sites want today is users, more users, more eyeballs, and more traffic. Their offerings are geared around this fact…….it’s an ethos based around getting users to create as many new users as possible.

That is why they create stuff like this:
LinkedIn

And as a result, members of these sites are caught up in a fake narrative, “the larger the quantity of friends or contacts or watch lists you have – the more influence or connected you are.” Offcourse this can be right. But it’s not a rule. And it’s not the whole truth. I think continuous improvement of Social Networks will bear fruit.

It is pretty obvious Trust would be a great dimension for social networks to embrace. So would Influence or Buzz (or both). And when elements like this are developed I believe Social Networks will be onto something very significant indeed.

I hope when this concept is implemented however, it is more scientific (for example) than LinkedIn’s current ‘recommendations’, which is just a partial attempt to add intrinsic value; and is actually pretty valueless.

No, I am thinking Social Networks need some kind of ‘Golden Ratio’ that is both complex (like the actual Golden Ratio) that can be translated into something very simple and easily understood for network or community members. For instance if you park the equation elements of the Golden Ratio to one side for a moment, some very simple manifestations occur: like the distance from outstretched fingertip to fingertip equalling your height, or the length of your forearm equalling your foot size.

Suddenly it would be much easier to understand the value of connections, visualise them, interpret them and apply them appropriately. I’d really love some kind of ’sphere of Influence’ or Trust ‘rating’ to be applied to Social Networks.

Suddenly Digg, Technorati, Open Social and LinkedIn and Facebook bring on whole new dimensions – particularly for business users.

How would you like Social Networking sites to unfold or mature?

Filed under: 2.0, Business, Computing, Facebook, Influence, Media, Open Social, Social Graphs, Social Media, Social Networking, Web2.0, ideas, marketing, technology, trust, web 2.0 , , , , , , , , ,

Facebook’s crime (and PR nightmare)

Facebook is having a public relations nightmare, and it is great spectator sport for the neutral! But just how is this going to pan out?

Just a few weeks ago Zuckerberg said, “Facebook Ads represent a completely new way of advertising online.“ He also said that historically (advertising) media has been “pushed out to people” but marketers would now “become part of the conversation.“Great words. Awesome sentiment. Very savvy. And correct too. So how the hell did Facebook get lost along the way?Whilst Social Ads are great conceptually, Facebook is having to backtrack fast. Is this due to the fact that they didn’t listen to their customers very much? Probably. What a crime.

It just goes to show you can be on the edge of greatness – have an idea that can change an industry – and still get it very wrong.I’m really looking forward to the next instalment though.There is sure to be a lot of lessons I can learn from this.And I can’t help but think that Open Social will be in the mix somewhere.

Edit: 03/01/08 And it goes on.

Filed under: Customer service, Facebook, Open Social, PR, ideas, marketing , , , , ,

CMR – Customer Managed Relationships

I wrote about Customer Managed Relationships (CMR) here back in July.

The debate still goes on here and here. I find it interesting that web 2.0 technologies are very aligned to this ethos, and that in the context of B2B, web 2.0 may help organisations better understand their customers – and at least partially ‘deal with’ or ‘embrace’ the fact that customers (or consumers) are in control.

There has been much debate about the relevance of web 2.0 in the commercial sector. The news concerning Youtube, Google’s Open Social, Facebook & Microsoft has further fanned the flames as B2B marketing managers crave to identify the real value that web 2.0 will bring to the B2B space; over and above standard user generated content and viral video to name just two spheres of influence web 2.o has garnered.

And so I wonder if establishing a real monetary link between web 2.0 and CRM is what will really create the breakthrough in mindset that seems to be needed to tip the balance?

To me there are too many advertising agencies that are still looking to apply new technology against an old paradigm – where advertising and publishing rules.

That is clearly not the case. Customers manage relationships whether advertisers and brand managers like it or not. But perhaps it is time to prove it?

Filed under: 2.0, Advertising, B2B, Business, CRM, Customer service, Facebook, Ideas and Riffs, Open Social, Social Media, Strategy, User Generated Content, Viral, ideas, marketing , , , , ,

Social Graphs 101

Loads of people will be talking about Social Graphs in the not too distant future. Especially marketers. And especially marketers at high technology firms.

Got a Linkedin profile, but can’t be bothered ’starting again’ or ‘replicating’ your personal network on Facebook, or Myspace or Hi5 – or visa versa? Worried about inaccuracy about data about you on Flickr that you haven’t updated recently, or that beta site that you can’t remember the name of? Or how about the theft / poor reuse of identity data concerning you? Want more control and the ability to manage your ‘relationship’ data? Offcourse you do.

Jeremiah Owyang recently penned a really good synopsis of what a Social Graph actually is – and what it means to you or your business.

To be honest I anticipate a real shift in the way that marketers have to re-design, or extend their community based marketing platforms or strategies to reflect this innovation. It is simply too logical, and I can’t see anything stopping this transition.

And when this innovation reaches a tipping point, won’t it be great logging into a website or web-service that leverages a central sign-on or Open-Social .api – and as a result ‘automatically’ promoting content with my permission that the ’service’ knows is relevant to me…..like train timetables or advertisements or where to pick up my prescription medicine or a hire car.

Filed under: 2.0, Business, Facebook, Open Social, Social Graphs, Social Media, User Generated Content, Web2.0, marketing, web 2.0 , , , , , , ,